The fault most often lies upfront in the design cycle - with a failure to understand the needs of the organization and learning audience. In this course, you'll examine how to conduct a proper learning needs assessment, a key step in ensuring that learning is aligned with the correct workplace performance issues and focused on the right skill and knowledge gaps. You will learn match the best needs analysis methods for a variety of situations, practice various techniques for collecting and interpreting data, and prepare a needs analysis plan. Through practical exercises and case studies you will strengthen your own ability to analyze situations and confidently present recommendations.
Online Course: 3-5 hours of work per week (including discussion, assignments, readings, research)