When a learning solution fails to achieve it’s anticipated impact - the fault most often lies upfront in the design cycle, with a failure to understand the needs of the learning audience. In this course, you’ll examine how to plan and conduct a proper learning needs assessment - a key step in ensuring that learning is aligned with the correct workplace performance issues, and targeting the right skill and knowledge gaps of your audience. You will practice various approaches for effectively collecting data from your audiences to identify important characteristics such as readiness, prior knowledge and skill, and potential barriers to application. You will also examine techniques for analyzing skill and knowledge needs in order to better target the development of your learning content and programs. Through practical exercises and case studies you will strengthen your own ability to analyze findings, and confidently present recommendations.
Online Course: 3-5 hours of work per week (including discussion, assignments, readings, research)
Applies Towards the Following Certificates
- Adult Learning and Development : Compulsory Courses