Serving Students in Higher Education

Serving Students in Higher Education

If you’ve started working in a college, polytechnic or university or you’re considering a career move to post-secondary, the Serving Students in Higher Education program provides you with a greater understanding of the complex higher education working environment, and the practical skills needed to address current issues facing campuses and students in the 21st century.

Whether you frequently interact with students in your role or work behind-the-scenes in an operational capacity, you play a part in creating and improving conditions that support student success, well-being and effective teaching and learning environments. You’ll have the opportunity to explore your role in the broader organizational context and share experiences with other professionals throughout this program.

Developed by Canada’s leading faculty of education*, this program is delivered by OISE facilitators and industry professionals. The program can be completed within one year and is 100% online, enabling you to participate from anywhere in the world.

* QS World University Rankings by Subject

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What You’ll Learn

Gain a better understanding of the higher education sector and the current issues/pressures facing the sector and define what constitutes a healthy campus community to enable both student and professional achievement.

Through a lens of student-centricity, you’ll identify student motivations and best practices for effective engagement across the student lifecycle (spanning admissions, orientation, student learning, advising, health and well-being, graduation and beyond) and explore the role of all post-secondary professionals in encouraging and enabling optimal conditions for effective teaching and learning environments.

Who Should Enroll in this Program

This program has no formal prerequisites, but applicants should be working occupations that are relevant to higher education.

Most Commonly Related Occupations

Early Career Higher Ed Professionals

Mid-Career Higher Ed Professionals

Professionals Considering Career Move

Program Overview

The program can be completed comfortably within one (1) year, or it is possible to fast-track and complete within eight (8) months. Complete three (3) courses to earn a Certificate of Completion.

Program Length

8-12 months



Class Size

Under 30 Learners

Course Duration

Each Course is 6 Weeks


3-6 Hours per Week

Total Investment

$965 per Course
(HST Exempt)

Available Courses

Upcoming Courses


Meet Our Facilitators

Cory Coletta

View Cory's Bio

Jessica Silver

View Jessica's Bio

Ready to Enroll or Have Questions?

We’re ready to support your continuing education journey. Contact us today to find out whether this program is right for you.

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Have questions? Get in touch with a member of our team.