An Introduction to Contemporary Post-Secondary Education Environments

The Serving Students in Higher Education (SSHE) program is winding down and will officially close at the end of 2026.

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Gain a foundational understanding of post-secondary campus environments, and explore the role and impact of professionals who serve students in this six-week, 100% online course. You'll explore what makes an effective campus environment, gain insights into how different departments work together, and examine current priorities in the sector.

Through interactive, hands-on activities, you'll assess student needs, develop a campus profile, and learn about the core competencies required for student-facing roles. By the end of the course, you'll have a clearer understanding of the field, and a personalized plan to guide your professional development in the post-secondary space.

Key topics:

• Introduction to the Modern Post-Secondary Campus
• Core Competencies of Professionals Who Serve Students
• Enabling Student and Professional Success in Post-Secondary Campus Communities

Learning Objectives:

By the end of this course, you will have demonstrated the ability to:

• Create a campus profile that highlights core operations, student needs, strategic priorities, and current initiatives at your institution.
• Describe the roles, shared values, and student impact of professionals who support learners across the campus community.
• Develop a professional persona to explore the needs of non-academic staff and the supports required to help them serve students effectively.
• Design a plan to enhance one student-centered initiative aligned with your current or future role in post-secondary education.

Applies Towards the Following Certificate of Completion

• Serving Students in Higher Education: Mandatory Course

OSAP Micro-Credential Funding

This course is eligible for OSAP Micro-Credential Funding. Please contact the UofT's Registrar's Office for more information.